”Doctor Nearby” telemedicine platform is a service organizing remote doctor’s appointments for patients using telemedicine technologies. Over 5.8 million clients are connected to the platform, getting 1,500 - 2,000 appointments a day.

The platform has been certified by FSTEK as conforming to the information security requirements, can be integrated with other information systems, and offers customizable solutions.

System functions:

Consultations in audio, video and text chat formats.
Transfer of medical documents between the parties.
Doctor scheduling and patient routing management.
Getting a second opinion and other functions.

The basic service includes 3 modules:

Administrator’s module

Doctor profile setup
Schedule management
View patient data
Booking online appointment
Appointment report download
Viewing past appointments data

Doctor’s module

Simple and intuitive interface
Patient interaction via text chat, video or voice call
Generating opinions and referrals using EDS
Viewing other doctors’ opinions
Booking online appointments for patients
Planning follow-up calls after appointments
Flexible notice settings

Patient’s module

Apps for IOS and Android
Viewing doctors’ questionnaires, ratings and schedules
Personal account containing appointment history and planned appointments
Appointment with a specialist or an emergency visit to the doctor on shift
Medical documents upload and storage (tests and examinations results)
Viewing appointments and recommendations history
Appointment results evaluation
Patients and their medical documents database

In order to use the service, a patient needs:

Get a face-to-face initial appointment with a general practitioner
Download “Doctor Nearby Telemed” from Арр Store or Google Play
Sign in through the Public Services portal
Contact the attending physician or a physician on duty using the app

Platform capabilities:

Connecting doctors in regional healthcare institutions to run telemedicine appointments with their patients.
Involving “Doctor Nearby” doctors in providing telemedicine consultations in the region.
Artificial intelligence based solutions (bots) for medical background collection and for monitoring patients with chronic conditions.
Setting up a telemedicine center in the region (can include the above modules fully or in part).

Pilot implementation of the project in the region can follow several scenarios:

Signing up 5-10 doctors in a regional healthcare institution to the platform so they can provide telemedicine consultations for their patients for 1-2 months. The regional Healthcare Ministry decides on the telemedicine consultations setup, contents and number.
Providing telemedicine consultations through “Doctor Nearby” digital platform using “Doctor Nearby” staff doctors in the “doctor-patient” and “doctor-doctor-patient” formats. Service duration: 1-2 months. Both general practitioners and specialist doctors can be involved.

Regional telemedicine center

Practice discussion