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«Doctor Nearby» telemedicine platform is a service organizing remote doctor’s appointments for patients using telemedicine technologies. Over 5.8 million clients are connected to the platform, getting 1,500 — 2,000 appointments a day.

The platform has been certified by FSTEK as conforming to the information security requirements, can be integrated with other information systems, and offers customizable solutions.

System functions:

• Consultations in audio, video and text chat formats.

• Transfer of medical documents between the parties.

• Doctor scheduling and patient routing management.

• Getting a second opinion and other functions.

The basic service includes 3 modules:

1. Administrator’s module

• Doctor profile setup

• Schedule management

• View patient data

• Booking online appointment

• Appointment report download

• Viewing past appointments data

2. Doctor’s module

• Simple and intuitive interface

• Patient interaction via text chat, video or voice call

• Generating opinions and referrals using EDS

• Viewing other doctors’ opinions

• Booking online appointments for patients

• Planning follow-up calls after appointments

• Flexible notice settings

3. Patient’s module

• Apps for IOS and Android

• Viewing doctors’ questionnaires, ratings and schedules

• Personal account containing appointment history and planned appointments

• Appointment with a specialist or an emergency visit to the doctor on shift

• Medical documents upload and storage (tests and examinations results)

• Viewing appointments and recommendations history

• Appointment results evaluation

• Patients and their medical documents database

In order to use the service, a patient needs:

• Get a face-to-face initial appointment with a general practitioner

• Download «Doctor Nearby Telemed» from Арр Store or Google Play

• Sign in through the Public Services portal

• Contact the attending physician or a physician on duty using the app

Platform capabilities:

1. Connecting doctors in regional healthcare institutions to run telemedicine appointments with their patients.

2. Involving «Doctor Nearby» doctors in providing telemedicine consultations in the region.

3. Artificial intelligence based solutions (bots) for medical background collection and for monitoring patients with chronic conditions.

4. Setting up a telemedicine center in the region (can include the above modules fully or in part).

Pilot implementation of the project in the region can follow several scenarios:

1. Signing up 5-10 doctors in a regional healthcare institution to the platform so they can provide telemedicine consultations for their patients for 1-2 months. The regional Healthcare Ministry decides on the telemedicine consultations setup, contents and number.

2. Providing telemedicine consultations through «Doctor Nearby» digital platform using «Doctor Nearby» staff doctors in the «doctor-patient» and «doctor-doctor-patient» formats. Service duration: 1-2 months. Both general practitioners and specialist doctors can be involved.