Social patrol means mobile teams with a team of specialists providing medical and social assistance and support to citizens in difficult life situations, disabled people and families with children who live in remote settlements.

“Social Patrol” was launched in early 2021 on the pilot territory of the Arzamas municipal district. It differs from common practice of “mobile teams” by expanded target groups and functionality. In fact, it is an improved continuation, since it is implemented by the same specialists using the existing special transport.

The team of specialists includes:

Social workers /p>
Social Work Professionals
Psychologists
Healthcare Professionals
Employees of the Pension Fund and Social Insurance Fund
Representatives of the tutorship and guardianship authorities, representatives of the administration

Depending on the need to solve the problems of citizens, taking into account the socio-demographic situation in a particular locality, the mobile teams include legal advisers, representatives of the prosecutor’s office, police, education, juvenile commissions.

Participants cooperate on the basis of an agreement on cooperation, the teams are formed on a flexible basis depending on the current tasks.

Team visits can be performed:

weekly in order to identify citizens in difficult life situations, provision of urgent social services
monthly for the purpose of counseling, social patronage
quarterly in order to monitor the situation.

Service recipients: citizens over working age, people with disabilities and families with children in difficult life situations.

Mechanics of the Social Patrol:

- preparation of a draft action plan “road map” for effective coverage of remote areas;

- collection and analysis of information on the socio-economic situation of citizens in the pilot territories;

- monitoring the need of citizens to receive social and state services;

- typification of life situations with the purpose of determining the composition of social patrols;

- additional staffing of social patrols (if necessary);

- accepting applications from citizens, as well as organizations and institutions that have identified citizens in need of social services.

Team functions:

- identification of elderly and disabled people who need social and medical services at home, inpatient services and other forms of social services;

- identification and social support of families with children in difficult life situations, children in a socially dangerous situation, social patronage by specialists from various industries on the basis of interdepartmental and interdistrict cooperation;

- prompt determination of specific forms of assistance to citizens, based on their state of health, self-service opportunities in a specific life situation;

- taking measures to eliminate the reasons that determined the need of citizens for emergency social assistance;

- emergency response and provision of social services in the shortest possible time to citizens in dire need of them due to their advanced age, state of health, specific life situation;

-organization of planned visits to provide social services and receive citizens on issues of social assistance and assistance in obtaining social support measures;

- holding charity events.

“Working with the case” , personalized registration of citizens in need of assistance, timely response and provision of various support measures and social services, prevention of child and adolescent homelessness and neglect, poverty reduction.

The use of hospital-replacement technologies, such as:

social (virtual) tourism
health school
Active aging school
Elderly care school
security school
rehab means rental shop
home sanatorium